Terms of Service

Effective Date: December 15, 2025

Welcome to Trenzora. By accessing and using our website, you agree to be bound by these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By using our website and purchasing products, you agree to comply with and be bound by these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website.

2. Eligibility

You must be at least 18 years of age to make purchases on our website. By placing an order, you confirm that you are of legal age and have the authority to enter into this agreement.

3. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

Colors may vary slightly due to screen settings
Sizes are approximate and may vary by manufacturer
We reserve the right to correct errors in pricing or descriptions
Product availability is subject to change without notice

4. Orders and Payment

All orders are subject to acceptance and availability
We reserve the right to refuse or cancel any order
Payment must be made in full at the time of purchase
We accept UPI, credit/debit cards, net banking, and digital wallets
Cash on Delivery (COD) is not available
Prices are in Indian Rupees (INR) and include applicable taxes

5. Shipping and Delivery

Delivery times are estimates and not guaranteed
Risk of loss passes to you upon delivery to the shipping carrier
We are not responsible for delays caused by shipping carriers or force majeure events
Refer to our Shipping & Returns page for detailed shipping information

6. Returns and Refunds

Returns are accepted within 7 days of delivery
Items must be unworn, unwashed, with original tags and packaging
Panties and intimate apparel cannot be returned for hygiene reasons (unless defective)
Refer to our Shipping & Returns page for complete return policy

7. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of TRENZORA and protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

8. User Conduct

You agree not to:

Use the website for any unlawful purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the website
Post false, misleading, or defamatory content
Violate any applicable laws or regulations

9. Limitation of Liability

To the maximum extent permitted by law:

We are not liable for indirect, incidental, or consequential damages
Our total liability shall not exceed the amount paid for the product
We do not guarantee uninterrupted or error-free website operation

10. Indemnification

You agree to indemnify and hold harmless TRENZORA from any claims, damages, or expenses arising from your use of the website or violation of these Terms.

11. Privacy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

12. Governing Law

These Terms of Service are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Navi Mumbai, India.

13. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the website constitutes acceptance of the modified terms.

14. Contact Information

For questions about these Terms of Service, contact us at:

Email: support@trenzora.com
Address: Shop No 63, Ground Floor, Daily bazaar, Panchavati Plaza, sector 5 road,Ghansoli, Navi mumbai,400701.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

Last Updated: December 15, 2025