Shipping Policy

We want you to love your lingerie! Here's everything you need to know about shipping and returns across India.

Shipping Information

Shipping Methods & Times

• Standard Shipping (4-7 business days): Free on all order.
• Express Shipping (2-3 business days): ₹150
• Same Day Delivery (Select Metro Cities): ₹250

Metro Cities Covered

Delhi NCR, Mumbai, Bangalore, Hyderabad, Chennai, Kolkata, Pune, Ahmedabad

Order Processing

Orders are processed within 1-2 business days (Monday-Saturday, excluding public holidays). You'll receive a confirmation email with tracking information once your order ships.

Payment Methods

We accept all major payment methods including:

• Credit & Debit Cards (Visa, Mastercard, RuPay, Amex)
• UPI (Google Pay, PhonePe, Paytm, etc.)
• Net Banking
• Digital Wallets

Note: Cash on Delivery (COD) is not available. All orders require online payment for faster processing and delivery.

Discreet Packaging

All orders are shipped in plain, unmarked packaging to protect your privacy. No product details or store name will appear on the outside of the package.

Shipping Locations

We ship pan-India to all serviceable pin codes. Enter your pin code at checkout to check delivery availability.

Tracking Your Order

Track your order anytime using the tracking link sent to your email and mobile number via SMS.

Customer Support

For any questions about shipping or returns:

• Email: cs@trenzora.com
• WhatsApp: +91-8879817541
• Hours: Monday-Saturday, 10 AM - 7 PM IST

We're here to help!