Privacy Policy

Effective Date: December 15, 2025

At TRENZORA, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Name, email address, phone number
Shipping and billing addresses
Payment information (processed securely through payment gateways)
Order history and preferences
Size and fit preferences
Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

IP address and browser type
Device information
Pages visited and time spent
Referring website
Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate about your orders and deliveries
Provide customer support
Send promotional emails (with your consent)
Improve our website and shopping experience
Prevent fraud and enhance security
Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

Service Providers: Shipping partners, payment processors, email service providers
Legal Requirements: When required by law or to protect our rights
Business Transfers: In connection with a merger, sale, or acquisition

Data Security

We implement appropriate security measures to protect your personal information, including:

SSL encryption for data transmission
Secure payment processing through PCI-DSS compliant gateways
Regular security audits
Restricted access to personal data

Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your data
Opt-out of marketing communications
Withdraw consent at any time

To exercise these rights, contact us at support@trenzora.com

Cookies

We use cookies to enhance your browsing experience. You can control cookies through your browser settings. Disabling cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies.

Children's Privacy

Our website is not intended for individuals under 18 years of age. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy, contact us at:

Email: support@trenzora.com
Address: Shop no 63, Ground Floor, Daily Bazaar, Panchavati Plaza, sector 5 road, Ghansoli,Navi Mumbai, 400701

Compliance

This Privacy Policy complies with applicable Indian data protection laws and regulations, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.